Policy Servicing
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Wealth Planner assisted
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Call your wealth planner
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Complete the forms
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Meet your wealth planner to submit the forms
Customer self-help
Change of personal details
If you wish to change your personal details (salutation, marital status or nationality), you may reach out to your wealth planner or visit the nearest Prudential branch.
Change of address
If you wish to change your mailing address or contact details, you may:
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Update it online at PRUServices
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Visit your nearest Prudential branch
Credit/debit card enrolment
To set up your credit or debit card for recurring premium payments, follow these steps:
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Log in to PRUServices.
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After logging in, navigate to the ‘Sign up for auto-deduction’ option under ‘Popular services’.
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Enter your details and then click on the ‘proceed’ button to finalise the enrollment transaction.
For Debit card, please contact your bank to ensure your debit card is enabled for recurring payments.
Direct credit application
If you want to register your bank account details for future payouts, you may login to PRUServices. Alternatively, you may reach out to your wealth planner or visit your nearest Prudential branch.