List of Payment Methods
Premium payment details
Online payment via PRUServices
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Log in to PRUServices.
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After logging in, navigate to the ‘Make Payment’ option under ‘Popular services’.
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Select your policy(ies), select your preferred payment method and make your payment.
Online payment via Prudential's Corporate Website
You may now make multiple payment in a day for proposal premium and/or renewal premium payment for inforce policies from your Current Account/ Savings Account (CASA) or with your Credit/ Debit card or e-wallet in just a few simple steps!
* Payment amount through this channel is following payment limit of customer’s Credit/ Debit card, Current Account/Saving Account (CASA) or eWallet payment limit.
Click here for more details.
Internet Banking
You can pay your premiums via internet banking. If you have an account with any one of these banks, you can log on to the websites and pay online.
CIMB Berhad |
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Malayan Banking Berhad |
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Public Bank Berhad |
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Standard Chartered Bank Malaysia Berhad |
Automatic Recurring Billing
So simple, secure and convenient. By using this service, we will automatically deduct your premium from your bank account or credit card.
Recurring billing using Credit/ Debit Cards
You may also use your Credit/ Debit card to pay for your premiums on a recurring basis. We accept any MASTER or VISA credit card issued by local or foreign banks or a debit card issued by local banks*.
To set up your credit or debit card for recurring premium payments, follow these steps:
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Log in to PRUServices.
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After logging in, navigate to the ‘Sign up for auto-deduction’ option under ‘Popular services’.
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Enter your details and then click on the ‘proceed’ button to finalise the enrollment transaction.
For Debit card, please contact your bank to ensure your debit card is enabled for recurring payments.
Our panel banks for credit/debit cards:
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Alliance Bank Berhad
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AmBank Berhad
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Bank Simpanan Nasional**
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CIMB Bank Berhad**
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Citibank Berhad
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HSBC Bank Malaysia Berhad
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Malayan Banking Berhad
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Public Bank Berhad**
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RHB Bank Berhad**
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Standard Chartered Bank Malaysia Berhad
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United Overseas Bank
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OCBC Bank
Direct Debit
Our Panel Banks
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Alliance Bank Berhad
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AmBank Berhad
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Bank Simpanan Nasional**
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CIMB Bank Berhad**
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HSBC Bank Malaysia Berhad
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Malayan Banking Berhad
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Public Bank Berhad**
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RHB Bank Berhad**
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Standard Chartered Bank Malaysia Berhad
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United Overseas Bank
**Bank's verification is required prior to submitting the form to us.
Note: Processing time is 30 days for all the banks except Malayan Banking Berhad which requires a processing time of 60 days. 2 months' instalments of premium payments are required while waiting for bank's approval. For Maybank, please pay 3 months' instalments while awaiting the bank's approval.
Click here to download and Print Direct Debit Authorisation Form
** Only Original Form will be accepted for processing.**
ATM Banking
You can remit life insurance premiums to us via ATM transfer.
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Malayan Banking Berhad
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Public Bank Berhad
Note: Kindly refer to the ATM screen for ATM Banking payment instructions.
CDM Banking
Cash Deposit Machine (CDM) payment facility is made available to all our Prudential Assurance Malaysia Berhad customers, inclusive of non-Public Bank account holders. This facility can be used for renewal premium payments.
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Public Bank Berhad
Note: Kindly refer to the the bank CDM screen for payment instructions.
Direct Banking
You can also use our Easi-Express to pay your premiums directly at our selected bank.
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Bank Simpanan Nasional
Cash only (over the counter: all branches)
Available for: Life Insurance Premium (Renewal only)
Cash - Fill in the deposit slip with the following details:
Name: |
Prudential Assurance Malaysia Berhad |
Tunai: |
Total cash amount |
Rujukan 1: |
Policy number |
Cheque - Not applicable
List of banks
Bank Name |
Direct Debit |
Credit Card 1 Debit Card 1&2 |
E-Banking / Internet |
ATM Bill Payment |
Over the Counter |
CDM Bill Payment |
ALB |
Y |
Y |
N |
N |
N |
N |
AMB |
Y |
Y |
N |
N |
N |
N |
BSN |
Y |
Y |
N |
N |
Y |
N |
CIMB |
Y |
Y |
Y |
N |
N |
N |
CTB |
N |
Y |
N |
N |
N |
N |
HSBC |
Y |
Y |
N |
N |
N |
N |
MBB |
Y |
Y |
Y |
Y |
N |
N |
PBB |
Y |
Y |
Y |
Y |
N |
Y |
RHB |
Y |
Y |
N |
N |
N |
N |
SCB |
Y |
Y |
Y |
N |
N |
N |
UOB |
Y |
Y |
N |
N |
N |
N |
OCBC |
N |
Y |
N |
N |
N |
N |
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Applicable for Visa & Mastercard credit cards issued by local and foreign banks or debit cards issued by local banks.
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Customer needs to confirm with issuance bank (local bank) that the debit card has opted in and open deduction limit for subsequent recurring billing.
Abbreviations
ALB |
Alliance Bank Berhad |
AMB |
Ambank Berhad |
BSN |
Bank Simpanan Nasional |
CIMB |
CIMB Berhad |
CTB |
Citibank Berhad |
HSBC |
HSBC Bank Malaysia Berhad |
MBB |
Malayan Banking Berhad |
PBB |
Public Bank Berhad |
RHB |
RHB Bank Berhad |
SCB |
Standard Chartered Bank Berhad |
UOB |
United Overseas Bank (M) Berhad |
OCBC |
OCBC Bank (M) Berhad |