Claim Forms
Refer to our user guide and download the forms you need from our listing.
Your claims will be processed within 14 working days upon receiving the complete claim document and you will be updated on your claim status via SMS.
Refer to the Frequently asked questions below for more information.
Frequently asked questions
How long does it takes to process a claim?
The estimated timeframe is within 14 working days upon receiving the complete claim document.
How can I check the claim status?
Claim status will be updated via SMS. Please approach our servicing agent or contact customer service at 03-2771 0228 for further assistance.
Download the forms you need
Doctor’s statement
Medical claim
Personal accident claim
Crisis cover claim - Cancer, Heart & Musculoskeletal
Doctor’s Statement Bone, Joint, Muscle and Connective Tissue Related Conditions |
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Crisis cover claim - Kidney, Liver, Lung, Gastrointestinal, Brain & Nerve
Doctor's Statement Kidney, Liver, Lung & Gastrointestinal Related Conditions |
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Crisis cover claim - Eyes, Ear & Others
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